OPERATIONAL EXCELLENCE

PROCESS OPTIMIZATION AND STANDARDIZATION:

  • Process Assessment: We analyze existing workflows, identifying bottlenecks, inefficiencies, and areas for improvement. CYRworks collaborates with the Client's team to streamline processes, eliminate redundancies, and enhance productivity.
  • Standard Operating Procedures (SOPs): CYRworks can help create clear, documented SOPs that guide employees in consistent, efficient ways of working. These SOPs ensure uniformity across the organization.

PERFORMANCE METRICS AND KPIs:

  • Key Performance Indicators (KPIs): We collaborate with leadership to define relevant KPIs aligned with the business goals. These KPIs establish measurement frameworks to track performance, identify deviations, and drive continuous improvement.
  • Balanced Scorecards: CYRworks designs balanced scorecards that consider financial, customer, internal process, and learning/growth perspectives. These holistic metrics guide decision-making and strategic alignment.

CHANGE MANAGEMENT AND CULTURE SHIFT:

  • Change Leadership: Thanks to our long experience in international corporations, leading transformation as they grew, we can help to facilitate organizational change. We work with leaders to communicate the vision, engage employees, and manage resistance during process transformation.
  • Cultural Alignment: Achieving operational excellence requires a culture of continuous improvement. Multi-cultural diversity must be fuel to acceleration, not a roadblock on the way to success. CYRworks fosters a mindset of agility, adaptability, and learning. We support the creation of understanding, accountability, innovation and collaboration across the teams.

We adapt our offer to the situation faced by our Clients. There is no "One size fits all" for the issues your Company might be facing. Contact us and let's discuss your challenges to find the most adapted approach and the most appropriate solutions.

BUSINESS CONTINUITY

BCP "PRO-BUILDER"

“BCP PRO-BUILDER" is a set of 4 modules (10 steps) including lectures, mnemonics documentation, homework, workshops and drills.

It is a 6~8 hours cursus (homework time to be added) designed for corporate organizations wishing to establish detailed and efficient Business Continuity Plan.

BCP PRO-BUILDER is accessible to any organization certified with ERP PRO-BUILDER (Level 1) or ERP WIZARD (Level 1+).

On top of the 6~8 hours cursus & workshops, a series of homework is required to define in details and document properly the BCP that fits the specific needs of the organization. The completion of the BCP shall be done over a period of 6 months maximum until final validation.

In average, we consider a period of 4 months to complete the BCP (depending on the focus time, size of the organization and spec of the plan).

"BCP PRO-BUILDER" gives access to the BCP Certification - Level 2.

A well-prepared organization not only weathers storms but also emerges stronger. Implementing a comprehensive BCP ensures your corporate ship sails smoothly, even when turbulent waters arise!

EMERGENCY RESPONSE

ERP "BASICS"

"ERP BASICS" is a set of modules including lectures, workshops, mnemonics documentation, practical advices and basic drills.

It sets the fundamental understanding and knowledge required before the establishment of an adapted Emergency Response Plan and the building of your Business Continuity Plan.

ERP BASICS is a 6 hours cursus across 5 modules designed for corporate organizations wishing to establish a solid base of knowledge and understanding concerning emergency response. It should be completed over a period of 4 months.

On top of the 6 hours cursus, CYRworks proposes a general drill to validate the proficiency of the Team in case of a disaster strike (earthquake, first aid, fire and evacuation).

Last, a Q&A test at the end of the cursus gives access to a certification of completion and aptitude to the ERP certificate Level 1.

ERP "ADVANCED"

"ERP ADVANCED" is a set of 8 modules freely chosen by the Client in the order of his preference.

It is including lectures, workshops, mnemonics documentation, practical advices and drills (complexity can vary on demand).

ERP ADVANCED is a sum of 1~1.5 hours modules concerning specific risks and safety subjects designed for corporate organizations wishing to establish a complete base of advanced knowledge and understanding of additional emergencies response on top of what is provided in ERP BASICS.

On top of the cursus, CYRworks proposes a series of advanced drills to validate the proficiency of the Team to act in case of a disaster strike.

Complex drills are made to cover the studied matters with a realistic scenario and time line. They require focus and efforts.

The drills support the development of reactive skills, anticipation skills, crisis time quick decision making and resilience.

ERP "PRO-BUILDER"

"ERP PRO-BUILDER" is a set of 4 modules including lectures, mnemonics documentation, workshops, practical advices and drills.

It is a 6 hours cursus designed for corporate organizations wishing to establish a tailor made Emergency Response Plan.

It is accessible to any organization certified with ERP BASICS (Level 1) and optionally knowledge related to ERP ADVANCED (not mandatory).

On top of the 6 hours cursus, CYRworks proposes a series of workshops and homework for the Team to define in details and document properly the ERP that fits the needs of the organization.

The completion of the ERP can take up to 3 months to properly deliver the most adapted plan.

In average, we consider a period of 1~3 months (depending on the focus time, size of the organization and specs of the plan).

At the end, a series of stress tests and drills ensure the proficiency of your entire organization, highlighting the points to reinforce and the updates that shall be done on regular base.

ERP "WIZARD"

"ERP WIZARD" is a set of “ERP BASICS” + “ERP PRO-BUILDER”

It compiles the 6+6=12 hours double cursus and Homework & Workshops designed for corporate organizations wishing to establish a most adapted and effective Emergency Response Plan.

ERP WIZARD comes with the ERP Level 1+ certification and the finalization of a tailor made ERP for an advantageous investment (see next page) to be completed over a period of 6 months maximum.

It also provides direct access to “BCP PRO-BUILDER” for the organization.

The validity of ERP WIZARD certification is 1 year (from completion date) and it can be renewed by a simple series of drills and tests.

Support for minor adjustments to ERP will be provided for free at the time of the re-certification.

DRILL ON DEMAND

“DRILL ON DEMAND" is the creation of drills adapted to the needs and level of the organization.

The drills can be operated anytime of the year, independently of the training modules. Their role is to build the required reflexes and assess the level of proficiency when responding to emergency under given conditions.

Drills can be focused on a specific operation (fire response or buddy check for evacuation or paramedic response, evacuation, and so on…), or it can be a mix of several operations (reflex to earthquake + fire and paramedic response + Buddy check & evacuation + after shocks, and so on…).

The level of complexity is free as the drill is tailor made.

Length of the drill can vary from 20 minutes to 1 hour depending on the contents and complexity.

Each drill starts with a briefing, then the drill itself, the assessment, the debriefing and we end with the expert advices (how to improve pain points, what to focus on, next actions).

The drills build the muscle memory. It is the ONLY WAY to acquire the right reflexes under pressure and become proficient in case of emergency.